# Refunds

Refund Policy: Due to the complexities of biology and genetic differences, Nectar Patches may not work for everyone. Therefore, we offer every customer a full refund on their first order up to 1 unit of Nectar Patches, Energy, Sleep, Calm, Recovery, Focus, and Daily  within 30 days of purchase if they were dissatisfied after using a Nectar’s product or have a complaint. Please note: No claim is being made about our products, but rather a warranty that you can get your money back if you are dissatisfied with one or more of the products you ordered, as long as you let us know via email prior to the end of the 30 day refund window. Refunds will not be given to repeat or recurring customers. If you receive damaged product(s), email us at hello@nectarpatches.com within 30 days and we will replace damaged items. When buying a unit, only the price of the unit(s) will be refunded, no shipping or additional units will be refunded. Due to the topical nature of our product, and our desire to decrease risk of tampering for our customers, we do not accept returns. Due to customers potentially taking advantage of the program, we will not be able to issue refunds on any purchase made through the referral program. Any referral orders that are cancelled prior to shipment will be refunded and the referrer’s commission will be invalid. Because of our large scale fulfillment operation and shipping partners, auto-refill orders must be skipped or canceled 24 hours prior to renewal date by emailing hello@nectarpatches.com to give our fulfillment team and partners time to pull the order. To request a refund, email hello@nectarpatches.com.

To initiate a refund, please contact us at hello@nectarpatches.com. Please include in the title of your email "Refund". In the body of the email, please include your name, contact information, shipping address, and reason for refund. Please be aware that we reserve the sole right and discretion to determine whether your purchase is eligible for our refund policy. Where you are eligible for a refund your refund will be processed and your payment method on file shall be credited. Please be aware that some refunds take up to two billing cycles to appear on your selected payment method.

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